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Oct
26
Problems running HerschelSpot on recent versions of Mac OS X
Posted by David Shupe on 26 October 2015 10:16 AM

Problems have been reported running HerschelSpot (HSpot) on recent versions of Mac OS X. In particular, a message appears stating that PowerPC applications are no longer supported.

A workaround has been posted at https://nhscsci.ipac.caltech.edu/sc/index.php/Main/MacOsHspotFix . 


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Feb
10
The new HelpDesk is here!
Posted by David Shupe on 10 February 2015 09:19 AM

We have upgraded the NHSC HelpDesk to the latest version of Kayako e-support. Now you have the option of entering tickets directly from the front page without having to log in.


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